If a component of your NC-Series wheels has fallen off, please note: replacement parts are not covered under warranty.

The installation instructions provided with your order must be followed to ensure the threaded caps remain secure. Failure to follow these instructions is not covered.

Replacement costs:

$300.00 USD per PCD cover and threaded cap (Pair)
OR
$150.00 USD per threaded cap
$150.00 USD per PCD cover
+ Shipping and Handling
By submitting this RMA request, you acknowledge these costs will apply to replace lost parts.

Inspection Before Shipment:

Please be assured that the wheels passed all of our rigorous Quality Control (QC) standards before leaving our warehouse. Our inspection process is thorough, and all details are recorded internally via photo and video records in accordance with DOT and SAE standards and recorded on your wheels QA/QC stickers. As such, the issue you’re experiencing may have arisen from one of two potential causes:

1) Shipping damage, or
2) Improper installation at tire service center.

It is not uncommon for tire service centers to be inexperienced at mounting and balancing low-profile, high performance wheel assemblies, and as such may incorrectly mount and balance tires which may lead to issues balancing the assembly prior to installation or vibration while driving.

Shipping damage is less common as we have elected for doubling the edge protection on all forged wheels, utilizing 5-layer corner protection inserts, and heavy-duty wheel boxes rated with high burst values.

NEXT STEPS:

1) RETURN WHEELS FOR INSPECTION AND ANALYSIS.
Our team will prepare return shipping labels for the wheels in question and conduct a thorough analysis of the wheels, including testing radial and lateral runout along with verifying crucial dimensions such as PCD, Center-Bore, and completing a visual inspection.

2) PROVIDE PHOTOS:
You will be asked to provide photos and videos of the damage or problems you're experiencing with the wheels. Kindly provide as much supporting evidence as possible.

IMPORTANT INFORMATION
When returning the wheels it is CRUCIAL that they are packed with the original shipping and packing materials so to avoid any damage from transit to our warehouse. BRIXTON FORGED WHEEL CO. is not liable for any damages incurred from shipping the wheels back.

Once our team completes a thorough examination of your wheels a report and summary will be provided to you with further directions.

In the event that the wheels are confirmed to have sustained shipping damage, or any other defect is observed and recorded, Brixton Forged wheel repair or replace the wheel(s) identified.

In the event that no defects or causes are identified, Brixton Forged Wheel Co. will prepare return labels along with a service invoice INCLUDING SHIPPING TO AND FROM OUR FACILITY AND A $250.00 USD INSPECTION FEE.

IMPORTANT: Under normal and reasonable use, wheels produced by Brixton Forged are lifetime warranted against STRUCTURAL DEFECT in material as long as the ORIGINAL owner/purchaser owns the wheels. Under normal and reasonable use, wheels produced by Brixton Forged Wheels are warranted against defect in finish to the ORIGINAL owner/purchaser for a period of two years from the date of purchase.

This warranty is limited to the repair or replacement of wheels, at the discretion of Brixton Forged, for any wheels determined to be defective and covered under warranty. Installation costs, transportation costs or loss of use is not covered under this warranty. Accessories determined to be defective in workmanship or materials while the wheel is under warranty will be repaired or replaced. Wheels will not be replaced due to defects in accessories.

PLEASE NOTE: Warranty claims must be processed through the original dealer or distributor that the wheels were purchased from.

THIS WARRANTY SHALL NOT APPLY TO

1) Wheels NOT purchased from an authorized dealer.
2) Any damage or defect caused by abuse, misuse, neglect or accident. Any damage or defect caused by racing or off-road use or by road hazard impact.
3) Wheels that have been altered, repaired or modified.
4) Wheels installed with spacers or adapters.
5) Wheels installed with incorrect tire sizes or used with excessive vehicle loads.
6) Wheel corrosion or cosmetic flaws occurring after purchase due to chemicals, caustic cleaning agents, climate conditions or neglect.
7) Chrome pitting or discoloration due to lack of maintenance.
8) Blemishes, peeling or discoloration on the back side of the wheel.
9) Fading or discoloration of chrome or painted accent accessories caused by exposure to caustic elements.
10) Appearance blemishes or defects on wheels that have been mounted.
11) Wheels damaged by shipping or handling. Inspect shipments and contact the shipping company if any products are damaged. Shipping damage claims must be led with the delivery carrier.

The Brixton Forged Warranty is valid only to the original consumer/purchaser of a wheel purchased in the United States and when the wheel is returned to the authorized dealer from whom it was purchased, freight prepaid with proof of purchase. This Warranty does not cover removal or installation expense.