PLEASE READ BEFORE SUBMITTING A WARRANTY CLAIM
Brixton Forged warranties are intended for the original purchaser and qualifying manufacturing defects only. Damage resulting from road hazards, impacts, accidents, improper installation, misuse, racing, track or off-road use, vehicle modifications, improper fitment, or other excluded conditions is not covered under warranty.
Magnesium wheels are covered by a separate two-year limited structural warranty and are not covered by the lifetime structural warranty applicable to qualifying aluminum wheels.
All warranty and RMA requests must be submitted through the form below with as much detail as possible, including photos and supporting information. Submission of a claim does not constitute approval of warranty coverage. All claims are subject to review and, where necessary, physical inspection by our Production Team to determine whether the issue qualifies under the applicable warranty. If your claim is determined to be covered, Brixton Forged will, at its discretion, repair or replace the affected wheel, subject to the terms and limitations of the applicable warranty. Refunds of the original purchase price will not be provided except where required by applicable law.
Our Production Team will respond to submitted requests within 1-2 business days.
Brixton Forged™ Limited Wheel Warranty
IMPORTANT: PLEASE READ BEFORE USE
Brixton Forged Wheel Co., LLC (“Brixton Forged”) warrants its wheels to the original purchaser only, subject to the terms, conditions, and exclusions below.
1. LIMITED STRUCTURAL WARRANTY
Under normal and reasonable use, Brixton Forged warrants its wheels against defects in materials and workmanship that materially affect the structural integrity of the wheel for as long as the original purchaser owns the wheels.
A wheel that is bent, cracked, damaged, or otherwise compromised is not automatically considered a warranty defect. Brixton Forged will determine, following inspection, whether the condition resulted from a manufacturing defect or an excluded cause.
2. LIMITED FINISH WARRANTY
The original factory finish is warranted against defects in materials and workmanship for two (2) years from the original date of purchase.
Normal wear, fading, discoloration, staining, corrosion, oxidation, pitting, scratches, chips, curb damage, brake dust staining, chemical damage, environmental exposure, or damage resulting from improper maintenance is not covered.
Custom finishes may contain reasonable variations in color, texture, brushing, polishing, machining, or appearance and such variations are not necessarily defects.
3. MAGNESIUM WHEEL LIMITED WARRANTY
Magnesium wheels are covered by a separate two (2) year limited warranty and are not covered by Brixton Forged’s lifetime structural warranty applicable to qualifying aluminum wheels.
For a period of two (2) years from the original date of purchase, Brixton Forged warrants its magnesium wheels against defects in materials and workmanship that materially affect the structural integrity of the wheel, subject to all terms, conditions, exclusions, and limitations contained in this Warranty.
This limited warranty applies only to the original purchaser and only when the wheels are used under normal and reasonable conditions and within their specified load rating and intended application.
The two-year magnesium warranty does not cover damage or failure resulting from road hazards, impact, potholes, curbs, accidents, racing, track use, competition, improper installation, improper tire mounting, incorrect tire pressure, excessive vehicle loads, vehicle modifications, spacers or adapters, unauthorized repairs or modifications, corrosion, chemical exposure, excessive heat, improper maintenance, or any other excluded condition described in this Warranty.
Brixton Forged reserves the right to inspect and determine the cause of any claimed defect before approving warranty coverage.
After expiration of the two-year warranty period, no express warranty for structural defects in magnesium wheels shall apply, except where otherwise required by applicable law.
4. THIS WARRANTY DOES NOT COVER
This Warranty does not apply to damage or defects resulting from:
Road hazards or impact, including potholes, curbs, debris, rocks, railroad crossings, speed bumps, collisions, tire failures, or other impacts.
Racing, track, competition, drifting, or other motorsport use.
Off-road use, unless the wheel was specifically designed and sold by Brixton Forged for the applicable off-road application. Off-road wheels remain subject to all other exclusions in this Warranty.
Improper installation or service, including incorrect torque, lug hardware, bolt pattern, center bore, hub engagement, offset, tire mounting, balancing, TPMS installation, or failure to follow Brixton Forged installation instructions.
Spacers, adapters, hub rings, or other third-party components not supplied or expressly approved by Brixton Forged.
Incorrect tire size, tire pressure, excessive vehicle load, or exceeding the applicable wheel or vehicle load rating.
Vehicle modifications, including suspension, alignment, bodywork, fenders, or other modifications that alter wheel loading, geometry, clearance, or intended use.
Modification or repair of the wheel, including welding, machining, drilling, straightening, refinishing, repainting, powder coating, polishing, or other alteration.
Corrosion or finish damage caused by road salt, chemicals, caustic or acidic cleaners, brake dust, environmental exposure, improper storage, excessive heat, or lack of maintenance.
Cosmetic damage or normal wear, including curb rash, scratches, chips, stone damage, water spots, finish wear, or damage occurring during mounting or removal.
Damage caused by tires, suspension components, brakes, hubs, bearings, studs, lug nuts, lug bolts, or other third-party vehicle components.
Incorrect or incomplete information supplied by the customer, dealer, installer, or other third party when ordering or installing custom wheels.
The Warranty does not cover accessories, center caps, hardware, or other non-structural components except for defects in their original materials or workmanship during the applicable warranty period.
5. CUSTOM WHEELS AND CUSTOMER RESPONSIBILITY
Because Brixton Forged manufactures custom wheels to specific vehicle and customer requirements, the customer and/or installing dealer is responsible for providing accurate vehicle, tire, brake, suspension, and fitment information.
Customer-approved specifications, including wheel size, offset, finish, tire size, and other custom configurations, are considered accepted by the customer prior to production.
Brixton Forged is not responsible for damage resulting from inaccurate, incomplete, or incorrect information supplied by the customer, dealer, installer, or other third party.
6. WARRANTY CLAIMS AND INSPECTION
Warranty claims must be submitted through the original authorized Brixton Forged dealer or distributor from whom the wheels were purchased, unless otherwise authorized by Brixton Forged in writing.
Proof of purchase and reasonable information regarding the vehicle, wheels, tires, installation, and alleged defect may be required.
Brixton Forged reserves the right to physically inspect, photograph, measure, test, and/or retain any wheel before determining whether a claim is covered.
Photographs or customer statements alone do not constitute approval of a warranty claim.
The customer must not repair, modify, refinish, straighten, weld, or otherwise alter the affected wheel before Brixton Forged has completed its inspection.
Failure to preserve the wheel in substantially the condition in which the alleged failure occurred may result in denial of the claim, to the extent permitted by law.
If a wheel is requested for inspection, it must be returned in appropriate protective packaging and in accordance with Brixton Forged’s shipping instructions.
7. WARRANTY REMEDY
If Brixton Forged determines that a claim is covered, no refund of the original purchase price will be issued except where required by applicable law. Brixton Forged’s sole obligation will be, at its discretion, to:
Repair the wheel;
Replace the wheel with the same or substantially similar wheel; or
Provide another remedy required by applicable law.
Replacement wheels may differ in finish or appearance where the original design, finish, material, or specification is no longer available.
A warranty claim involving an individual wheel does not entitle the customer to a refund or replacement of other wheels in the set that are not determined by Brixton Forged to contain a covered defect.
Repair or replacement does not restart, renew, or extend the original warranty period.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Brixton Forged is not responsible for costs or losses other than the covered wheel itself, including:
labor, removal or installation costs, tire costs, mounting, balancing, alignment, shipping, freight, storage, towing, rental vehicles, loss of use, lost profits, lost revenue, vehicle damage, damage to other property, incidental damages, consequential damages, or indirect damages.
Nothing in this Warranty excludes or limits liability that cannot legally be excluded or limited.
9. NON-TRANSFERABLE WARRANTY
This Warranty applies only to the original retail purchaser and is non-transferable.
The Warranty terminates upon sale, transfer, donation, lease return, or other transfer of ownership of the wheels, except where otherwise required by applicable law.
This Warranty applies only to wheels purchased directly from Brixton Forged or an authorized Brixton Forged dealer or distributor.
If your wheels are damaged, please complete and submit the RMA / Warranty Form above. Our team will be in touch with you within 1-2 business days after reviewing. For additional information, you can contact our Production Department at +1-888-397-6601 or email office@brixtonforged.com. Under any circumstance, we will require you submit the online RMA form above and be able to assist once all information and photos are provided.
Any non-certified Brixton Forged shop handling service or repair procedures will void your structural and finish warranties. We advice against third party companies fixing damaged wheels. Concerns surrounding safety issues can arise with improper servicing or refinishing of any wheel such as excessive stripping / powder coating temperatures, incorrect drilling, incorrect rim parts, sealing procedures, and hardware issues.
General Care and Ownership Information
Your wheels are serial numbered as part of our quality assurance system. The number is unique to your wheel and can also be used as a security identification number.
PLEASE TAKE NOTE OF YOUR SALES ORDER NUMBER (SO#) AND SERIAL CODE LOCATED ON THE BACKPAD OF YOUR WHEEL SET
1. INSPECTING YOUR WHEELS BEFORE FITTING TIRES
Before you fit tires or mount your wheels onto the vehicle you must check the following:
1.1. Inspect the wheels immediately upon receipt for damage in transit, especially
if there is damage to the packing. Take photographs of any damage to packaging
or wheels
1.2. Check the max. static load, bolt pattern, bore diameter, offset/backspace, brake
caliper clearances and body work clearances are all as ordered. Any error in the
order is the responsibility of the customer or dealer
1.3. It is the company’s policy not to replace or credit wheels that have been fitted with
tires or mounted on the vehicle
1.4. Check that the tires to be fitted comply with the vehicle manufacturer’s
recommended rolling diameter for your vehicle, speed rating, static loading and
the wheel size you have chosen
IMPORTANT SAFETY NOTICE
Using tires that do not conform to the vehicle or tire manufacturer’s recommendations may result in serious safety issues related to undersized or oversized fitments and/or may adversely affect your vehicle’s
2. FITTING INSTRUCTIONS
Having inspected your wheels, the wheels should be fitted as follows:
2.1. Please see section 7. TIRE MOUNTING/DIMOUNTING for fitting instructions
2.2. Use STICK-ON WEIGHTS ONLY. Clip-on weights can cause damage to the wheels
and their use may void the warranty. To maintain the appearance of your wheels,
weights should be placed inside the wheel barrel not on the outer face of the rim
2.3. Bolt the wheel lug nuts using the vehicle manufacturer’s recommended torque
settings in the vehicle handbook, unless otherwise instructed by Brixton Forged
2.4. After the wheels and tires have been fitted to the vehicle, take for a short
test drive
2.5. Re- check the torque values of each lug nut/bolt and make sure that they are
torqued to the manufacturer’s recommended specifications
3. USING YOUR ORIGINAL WHEEL AS A SPARE
If you intend to use one of your original equipment wheels as a spare, make sure that you keep a set of the correct lug nuts/bolts and a properly sized spanner or wrench in the car at all times. In most cases, Brixton Forged wheels utilize the conical lug nuts/bolts, unless otherwise specified.
4. TAMPERING WITH WHEEL ASSEMBLY
Under no circumstances should the fastening systems between the rim and centrepiece be tampered with. Do NOT attempt to tighten or loosen the wheel assembly bolts.
WARNING: TAMPERING WITH THE ASSEMBLY BOLTS WILL AUTOMATICALLY VOID THE WARRANTY.
5. WHEEL CLEANING
In order to keep your wheels looking like new, regular cleaning is highly recommended. In climates where salt or chemicals are used on the roads or likely to come into contact
with your wheels. Wheels that have not been kept clean, or have incorrect wheel cleaner applied, will not be covered by warranty.
Please follow these wheel cleaning guidelines:
5.1. Never use any non-water based solvent chemical based cleaners or harsh cleaning
solutions
5.2. Use only mild soap and water with a soft, non-abrasive brush or cloth rag to clean
the wheels of dirt and debris
5.3. Spray-on, hose off type cleaners are strictly prohibited
5.4. Do not clean the wheels when they are still warm from operation of the vehicle.
Allow them to cool before attempting to hose off with water
5.5. Never use pressure washers for cleaning high performance wheels
5.6. A soft paste protective wax may be applied to your wheels to ease maintenance
and improve wheel appearance on clear-coated or painted wheels
TECHNICAL WHEEL FITMENT GUIDE
6. TIRE CLEARANCE CHECK
The wheel manufacturing warranty does not cover tire to fender clearance or tire to suspension clearance. This clearance must be fit-checked before mounting all of the tires, using the following procedure:
6.1. Mount one tire on a wheel intended for use on the front of the vehicle (see tire
fitting guide below)
6.2. Install the tire/wheel assembly on the front hub and with the vehicle still on
the lift, turn the steering from extreme right to extreme left, whilst checking for
any interference with fender well, or suspension components
6.3. Lower the vehicle and repeat step two with the weight of the vehicle applied
6.4. Whilst observing the tire/fender clearance, gain assistance to ”bounce” the front
of the vehicle to check that suspension travel does not cause tire rub. Also check
that the wheel balance weights do not contact suspension components
6.5. Repeat process for the rear tire/wheel assembly
WARNING: DO NOT PUT HANDS, FINGERS OR ANY BODY PART BETWEEN TIRE AND VEHICLE WHILST CONDUCTING THESE CHECKS.
7. TIRE MOUNTING/DISMOUNTING CHECKLIST
7.1. Wheels and tires are clearly marked with their sizes – ensure that they match
before mounting
7.2. Protective eyewear should always be worn during the mounting/dismounting,
installation and servicing of wheels
7.3. The tire manufacturer’s rim width recommendations must be followed when
selecting wheel size
7.4. If the barrel has an anti-slip coating within the tire well, ensure this coating is not
missing, or peeling off, prior to fitting the tires
7.5. Mount all tires according to the tyre manufacturers and the tire machine
manufacturers recommended procedures.
7.6. If tire pressure monitor systems are either bolted directly into the valve hole or
bonded onto the wheels, use caution to not break the sensor when mounting the
tires
TIRE MOUNTING
7.7. Use tire fitting lubricant generously on all bead surfaces of the wheel and tire. It
is strongly recommended that a quality proprietary bead sealing compound is
used on all very low-profile tires (below 35% aspect ratio). This ensures a good
initial seal of the tire bead to the wheel
7.8 To avoid scratching or damaging a wheel during mounting/dismounting of tires,
make sure that the tire machine is properly adjusted
7.9. Ensure that the machine and its components are clean and debris free prior to
use
7.10. When mounting onto a hub supported tyre fitting machines (e.g. ‘Hunter Auto
34’, ‘Hunter TCR1’ or equivalent) ensure the centre is securely clamped in place
prior to tire fitting. The user must be careful that the tire bead is pushed into the
wheel well, as the machine rotates to fit the tire
7.11. When mounting onto a rim supported tire fitting machines (e.g ‘Hunter TCX53’)
the user must ensure that the external rim clamping fixture has the associated
rubber covers in place. Surface damage may occur if these are not used. Incorrect
operation of such machines could cause damage to the inboard flange
7.12. When seating the tire to the head of the rim, do not exceed the Tire
manufacturers stated pop on pressure, this can be found on the tire side wall.
If the tire bead does not seat on the wheel at this pressure, deflate the tire, rotate
the tyre 180 degrees on the rim, re-lubricate and check for tire/wheel size match
before re-inflation
7.13. Once beads are seated, install valve core, reconnect the air chuck and inflate
the tire until the correct pressure is reached according to the tire manufacturer’s
recommendation. Check the bead edges and the valve for leaks, and then install
the valve cap
7.14 If tire pressure monitor systems are either bolted directly into the valve hole or
bonded onto the wheels, use caution to not break the sensor when mounting the
tires
TIRE DISMOUNTING
7.15. When using a hub supported tire fitting machine it has been found that the
automatic setting on the bead breaker roller can, under certain circumstances,
come into contact with the rim. It is important that if this is the case, this is not
to be used. Manual adjustment of the bead breaker roller setup position can be
used to prevent this. The user must ensure that the bead breaker rollers do not
come into contact with the barrel at any point. If these instructions are not
followed it is possible that irreparable bead seat damage may occur
7.16. When using a rim supported tire fitting machine care must be taken to ensure
that the tire bead breaker does not come into contact with the rim, to do so may
damage the rim. As with mounting, the user must ensure that the external rim
clamping fixture has the associated rubber covers in place. Surface damage may
occur if these are not used. Incorrect operation of such machines could cause
damage to the inboard flange
7.17. Ensure any tire lever used is clean, free of debris, has no sharp edges or previous
usage damage. Care must be taken when using a tire lever to avoid any contact
with the barrel surface, Inappropriate use of the lever may damage the wheel,
causing surface gouging and visual defects
8. WHEEL INSTALLATION
8.1. Hold the new custom wheel on the vehicle hub and tighten each fastener finger tight
8.2. Fasteners must be tightened in a crisscross pattern to ensure uniform pressure
and alignment. Apply torque evenly by repeating the crisscross pattern until the
desired torque is reached
8.3. During installation, gravity causes the wheel to rest upon the highest stud. If the
wheel is clamped down off-centre, it can be dangerous and damaging to your
wheel and tires
8.4. A calibrated torque device must be used to achieve the correct torque setting,
as specified by the Original Equipment Manufacturer. If it is not specified in the
vehicle owner’s manual, contact the vehicle manufacturer
9. GENERAL NOTES
WARNING: IF YOU ARE IN ANY DOUBT WHATSOEVER REGARDING ANY ASPECT OF THE INSTALLATION PROCESS, DO NOT INSTALL THE WHEELS. INSTEAD CONSULT YOUR DEALER OR BRIXTON FORGED DIRECTLY FOR TECHNICAL SUPPORT.
9.1. Read the owner’s manual and warnings in conjunction with these guidelines
9.2. Do not allow the lug nut to bottom out on the stud. If using lug bolts, do not allow
the bolt to bottom out on the mounting surfaces. Either condition is extremely
dangerous and unsafe because the clamping force of the fastener is not being
applied to the wheel. Check each stud individually for these problems as some
lengths may vary
9.3. Never use fewer fasteners than the wheel and vehicle was designed for. If the
wheel has 5 holes, then use 5 fasteners
9.4. When placing the wheel on the studs, there may be an apparent looseness of fit
until the fasteners are applied
10. AFTER INSTALLATION
10.1. Fasteners should be retorqued at approximately 25 miles
10.2. Retorquing must be carried out any time the fasteners are removed for any reason
10.3. Routinely check and maintain recommended tire pressures
Toll Free +1 (888) 397 6601
Brixton Forged Sales +1 (310) 290 4925
sales@brixtonforged.com