RMA Request Form

We want to take care of you the best we can, please take a moment to fill and sign this client intake form. We'll be using this information to make sure we have all aspects of your order correct before creating your build sheet and sales order.

CUSTOMER TYPE*
Dealer / Distributor Name*
NAME*
First Last
EMAIL*
PHONE*
WHATS WRONG?*
WHAT PRODUCT DO YOU OWN?*
Do you know your Sales Order number?*
- Yes
- No
Your Sales Order number will help us expedite an RMA resolution for you. With a valid Sales Order number, we can track all of the details pertaining to your order.
Sales Order Number*
Order Information*
We'll need some more information about your order before we can successfully tackle this RMA. Please provide all the details you can below:
DESCRIBE WHAT IS WRONG:*
Describe what is wrong with the wheelset you received. Did we get the color, style, size or any other attribute wrong?
UPLOAD SOME PHOTOS:
Drop files here or
It's not necessary, but photos are really helpful in helping us see exactly what is wrong. Please upload all the relevant photos.
WHICH WHEELS ARE AFFECTED:*
- Front Left
- Rear Left
- Front Right
- Rear Right
FITMENT CONFLICT TYPE:*
DESCRIBE THE DAMAGE*
Describe in detail the nature of the damage, to which wheels the damage occurred, and how the damage was noticed.
UPLOAD FITMENT CONFLICT:*
Upload images of the fitment conflict you're experiencing. This will help our engineering team diagnose exactly what's wrong as fast as possible, so that you can get back on the road!
Drop files here or
UPLOAD PHOTOS OF DAMAGE:*
Please upload all relevant photos of the damage incurred. Be as detailed as possible.
Drop files here or
Pickup Address*
Please provide the exact pick-up address for your wheels. We will use this address in the case that we need to ship the wheels back to our facility for repair, warranty or servicing.

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
WHAT DID YOU ORDER?
DESCRIBE WHATS MISSING:*
Tell us in as much detail as possible what is missing from your order, include the order number and any part numbers if applicable.
CAPTCHA
READY TO SUBMIT RMA?
Don't worry, our team is ready to help resolve your problem in the fastest way possible. Once the RMA Request is submitted a service ticket will be created with all of your details and a team member will reach out to you. We will respond to you within 24 hours with a detailed plan and costs(if any) to resolve the issue.

RMA REQUEST FORM

READY TO SUBMIT RMA?